DTF & FAQ
What size of the film, Galaxy DTF can print?
It’s the A3 size, 42*30 centimeters, which is 16 * 12 inches. By the way, our DTF machine capable of printing A2 size is coming soon. Stay tuned! And don't miss out! Plz!
What’s the cost of the ink?
20milliliter is able to print 8 pieces of A3 size films, and the volume of a bottle is 200milliliter, so a bottle of ink can print 80 pieces of A3 full-sized designs. And its cost is only 12 cents each!
Why needs the powder shaking and oven baking?
DTF is to print the design on the film first, then coat the design with a special adhesive melt powder by using shaking and oven baking, Which means after shaking the powders, use the oven to cure the design on the film. After that, we are able to make a transfer using the heat press. Besides, it also can enhance the washability of the design.
What’s the solution for the white ink blocking problems?
Especially for the ink blocking problems, we designed the white ink circulating system and white ink stirring system that are able to prevent printer head from being clogged.
How to maintain the printer head if i were on the vacation?
We’ve already considered this question for you! By using backup ink cartridge protection fluid even if you were on a vocation for over one month!
What's your solution for the color difference?
ICC profile based on our ink and powder, both of them can help you get perfect printing results and fulfill orders without troubles.
What's the service you are offering if I don’t know how to operate the printer?
We offer complete demo videos. Including driver installation, rip installation, printer setup, ink view, printer maintenance, rip operation, etc! Which will definitely help you a lot, and solve your confusions!
What RIP software you are using?
The RIP software we offer is very easy to operate, Besides, we have detailed demo videos to show you how to set up.
What garments can be printed by using the DTF technology?
The DTF can be used widely onto the non-cotton materials garments, which is also a good alternative of DTG printing for cotton material garment printing, Because it can offer a low level of investment and fully automatic system for mass production transfers at the same time without pre-treatment. Moreover, it presents soft hand feeling because of water-based ink.
What kind of package you are offering for the printer?
We use plywood for a complete side package, including the printer, oven, ink, powder, film. Therefore, you can start your own business once you receive the goods.
Heat Press& FAQ
Why is the difference between Galaxy Press heat platen and others?
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What is RamLock quick change system?
RamLock quick change system is developed by Galaxy Press with patent applied. We offer Interchangeable platens with this system which make it easy to print items of various sizes, shapes, and styles. The platens can be changed quickly and easily.
Why is there an under-center pressure adjustment on the cap heat presses?
The under-center pressure adjustment, located beneath the heat press platen, allows pressure to be generated from the center outward, applying equal pressure to the entire platen.
Why are heat press platens coated?
Our platens have a durable non-stick coating for easy cleaning. In the event a heat transfer product is transferred to the upper platen, a quick wipe-down with a dry cloth will remove any debris.
Why do you use a silicone pad?
The silicone pad is refined and retains heat, facilitating the flow of inks and adhesives to ensure a good application during the printing process.
How can I make sure my heat press has even pressure?
The key to even pressure is the way the upper platen is engineered. A center pressure adjustment, coupled with a floating heat platen ensures a “no-pinch” application result regardless of the thickness of the application substrate. One way to test for even pressure on a press is to put four squares of paper, one in each corner, and close the press. Try to pull out the papers. If one paper comes out easier than the others, it is possible that your platen is warped and not providing even pressure across the platen.
Why does the upper platen seem loose on my heat press?
We use“float”design to allow for even pressure from corner to corner during operation. This allows for even application when heat printing.
How can I check the pressure setting on my heat press?
Lower the upper platen and lock it into place. Heat presses with a pressure readout will display the setting on the front panel. Pressure settings are 1-3 light, 4-6 medium and 7-9 firm.
What power supply do I need to service my new machine?
A dedicated 20-amp outlet is recommended for all heat press machines.
How do I clean the upper heat platen?
We recommended using abrasive-free mechanic's hand soap with a cloth to clean the upper platen. Consider an Upper Platen Cover to help keep your platen clean.
Have Any Other Questions?
Feel free to leave your questions with us. We will reply to you within 24 hours!